You may decide to cancel our services at any time during the term agreed in our agreement, including where there is a change to the Services or this Agreement which you do not agree with. If you choose to exercise this right to cancel, you will be entitled to receive a prorated refund of any fees already paid for full months of Services that have not yet been rendered.
Please ensure any details you submit via the Site and Services are correct and complete as we do not provide a refund of our service fees or any government fees or related disbursements for any application you submit to SSM, IRBM, RCM, or other regulatory authorities on the basis of error or change of mind. We recommend you contact the relevant government agency directly to discuss the next step where there is an error.
No refund shall be given for the cancellation order (including any and all elements or parts of an order) resulting from your failure to comply with our Know-Your-Client (KYC) procedures.
We may provide you with a refund on a case-by-case basis and solely at our discretion. Please write to firstname.lastname@example.org 3 calendars days from the date of purchase, stating the full reasons for the refund.
The information on this site is of a general nature only and does not constitute legal, tax, commercial or other professional advice. You must seek your own advice in relation to your particular circumstances before acting.